Contact Us

Hours of Operation

The VicCityU Counselling Clinic is open from Monday to Friday from 9 am to -12 pm for inquiries, and by appointment with an assigned Counsellor at a mutually agreed time. 

To contact the Clinic you can call 778-588-5019 and messages are retrieved during Clinic hours. For information or counselling services email victoriacityucounselling@cityu.edu.

The clinic is closed on all statutory holidays. 

Technology Requirements

Clients will need to have a reliable internet connection and computer/smartphone/tablet that can facilitate video calls (like FaceTime or Skype, only more secure). Phone Sessions are also available.

Confidentiality

Sessions are only provided using secure, confidential telepsychology platforms, and client information is kept confidential. However, in order to maintain confidentiality, clients must be able to participate in sessions from a location where they have privacy (i.e. are alone in the room).

How to Request an Appointment

To request an appointment click on the “request an appointment” button on the home page and complete the form. Your request will be reviewed within 72 hours. The Clinical Director or your Intern Counsellor will contact you to review your request and/or book an appointment.